What shipping method is being used for rewards?
The default shipping method is SAL; you’ll be able to add tracking (upgrade to registered SAL) on BackerKit, or you can message us directly if you want to upgrade to EMS.
Last updated: August 24, 2017 09:46
Will the physical version of the game have DRM?
No, the physical version will be completely DRM-free!
Last updated: August 24, 2017 09:45
Is the game censored or edited in any way?
One short scene has been very slightly altered, otherwise no content has been removed from the game. For full details on the answer to this question, please visit this page: https://subahibi18.tumblr.com/post/162974230484/details-on-the-wonderful-everyday-subahibi-18
Last updated: August 24, 2017 09:45
When is the patch being released?
The patch will be released simultaneously with the game! Please see this page for more details: https://subahibi18.tumblr.com/post/162974230484/details-on-the-wonderful-everyday-subahibi-18
Last updated: August 24, 2017 09:45
What does the "Deluxe Physical Package" include?
The “Deluxe Physical Package” add-on includes the game in an exclusive deluxe full-size PC box, and an exclusive printed shikishi. It does not come with the soundtrack CDs or artbook that are included in the “Jabberbox” tier.
Last updated: August 24, 2017 09:46
What game content is on the physical game disc?
All game content is on-disc for the physical DVD-ROM package, and no patch is required to restore content to the physical version.
Last updated: August 24, 2017 09:46
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.